Privacy Policy

1. Who We Are

Crossing Dropping (“we”, “us”).

Contact: mark@crossingdropping.co.uk

Website: https://www.crossingdropping.co.uk/privacy/index.html

2. What We Collect

2.1 App (iOS) App

• App data: The app retrieves public schedule/status information from our servers. No personal information is required to use the app.
• Diagnostics and logs (server-side): Our hosting provider (Heroku) may temporarily process standard request metadata such as IP address, timestamps, and user agent for security, reliability, and abuse prevention. We do not use this information to identify you.
• On-device storage: The app caches schedule data on your device to improve performance and offline availability. This data is not shared.
• No tracking: The app does not use analytics, advertising identifiers, or cross-app tracking.

2.2 Website Website

• Analytics: We use Firebase Analytics to understand aggregated site usage (e.g., page views, referrers, device/browser information). Firebase may process IP addresses and use cookies or similar technologies to measure usage. Learn more:
  • Firebase Privacy & Security
  • Google Privacy Policy
• Server logs: Our web hosting may process standard request metadata (IP address, timestamps, user agent) for security and reliability.

3. How We Use Information

• To operate, secure, and improve the app and website.
• To monitor performance and prevent abuse.
• We do not sell your personal information.

4. Legal Bases

Where applicable (e.g., UK/EU), we rely on:

• Legitimate interests: operating and securing the app/website, preventing abuse, and measuring aggregate usage.

5. Data Retention

• App server logs (Heroku): Heroku’s default log stream is ephemeral and not stored long-term by Heroku unless we later configure an external log service.
• Website analytics: Retained by Firebase per their default or configured retention settings. See Firebase documentation for details.
• We retain only what is necessary for operation and security.

6. Sharing and Processors

• Hosting: Heroku (Salesforce, Inc.) for app/server hosting.
• Analytics (Website only): Firebase Analytics (Google LLC).
• We may share limited technical data with these providers solely to operate our services.

7. Your Choices

• App: Delete the app to remove cached data from your device.
• Website: Manage cookies in your browser; use private browsing modes; adjust ad personalization in your Google account if applicable.
• You may contact us to ask questions about your data.

8. Children’s Privacy

This app and website are not directed to children under 13, and we do not knowingly collect personal information from children.

9. International Transfers

Data may be processed in countries where our service providers operate. We use reputable providers that implement appropriate safeguards.

10. Changes to This Policy

We may update this policy from time to time. We will update the “Last updated” date above and publish changes at this URL.